Telephone Answering Service
Spend less time on the office phone and more time on the docks!
Docklyne is built by commercial boat rental operators for commercial boat rental operators. We understand the pain of inbound phone calls overwhelming your time that instead can be spent servicing your customers and getting them onboard your fleet. Rather than answering endless calls asking, “Do you have any boats today”, let our trained staff of call center professionals help to better manage your inbound call volumes.
Our call center is not a booking service, it is an answering service. Our team will field your calls and customer requests by searching the availability of your fleet on Docklyne. They will provide the potential renter with a polite no if you are fully booked, or forward the call to your operation for a booking if you have availability. The control is still in your hands, we are just a filter - we take the 70% of phone calls you don't need. Gone are the days of your phone ringing off the hook just before 4th of July weekend. Docklyne has you covered - our phones will ring instead of yours!